Hellas Direct will no longer be offering home insurance in Cyprus.
If you already have a policy with us, it remains valid until its expiry date, and you don’t need to take any action until then.
Thank you for trusting us all this time. We look forward to supporting you again in the future.

Home insurance the way it should be

Call us now at 22 277499 to build your custom home insurance together.

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Monday-Friday, 09:00-21:00

Covers

The most complete basic covers in the market.

Essential Covers

The most complete cover selection for your home: both building and content.

  • Fire

    Damages caused by combustion, objects accidentally catching fire, forest fires, lightning, smoke or a boiler/burner explosion. Damages caused during an attempt to restrict fire. Firefighting and fire restriction expenses.

  • Short circuit

    Damages to electrical installations and electrical / electronic household appliances due to an overloaded electronic net, a short circuit, overvoltage, formation of an electric arc, leakage of an electric current.

  • Earthquake

    Damages caused by an earthquake either directly or indirectly (fire, land subsidence, landslide, tidal waves - tsunami).

  • Natural phenomena

    Flood, storm, gale, hail, snow. Water pumping costs.

  • Leakage/Breakage of piping or tanks

    Damages due to leakages or overflow of piping or water tanks, cooling tanks, heaters or drains. Cost of damage investigation, restoration of parts suffering damages and water pumping.

  • Collision

    Collision of vehicle with home and its fencing, falling of trees, branches, pillars or antennae due to any cause are covered by your policy. So are collisions with drones, airplane crashes or collision with objects having fallen from these.

  • Unrest

    Malevolent actions, terrorist actions, political unrest, strikes, riots.

  • Glass

    On exterior windows, mirrors, internal glass surfaces. Damages to the frames and elastic parts around the windows/mirrors. Replacement costs.

  • Liability for Fire, Natural Phenomena, Leakage/Breakage of Piping or Tanks

    Material damages to third parties, caused by fire, natural phenomena or leakage/breakage of piping or tanks.

  • Owner's Liability

    Expenses for material damages and bodily injuries caused to third parties for which you, members of your family and/or household staff are responsible.

  • Personal accident

    Compensation for accidents which occur within the insured home to you, your spouse and your underage children, provided they reside with you if these accidents are due to one of the dangers we cover.

  • Fees and expenses

    Fees of architects and engineers, issuing of permit, disposal of debris, rehousing expenses.

  • Legal protection

    Court expenses and lawyer's fees in the case of damages covered by your policy.

  • Lock replacement

    Cost of lock replacement in the event of theft and loss, on the condition that you report it to the police within 48 hours of the moment you become aware.

Additional Covers

A programme for the full protection of your home. This programme also includes the Essential Covers.

  • Accidental damages

    Damages to sanitary appliances, ceramic hobs, televisions, desktop computers, DVD and video equipment, sound systems, cables and utilities.

  • Thieft

    Damages caused to the building during a break-in. Stolen objects and damages caused to the content even if it is not stolen, on the condition that there are obvious signs of a break-in.

  • Landslides

    Landslides, ground subsidence or elevation if they have not been caused by an earthquake.

  • Loss of rent

    Compensation for the loss of tenants if your residence is considered uninhabitable due to damages and the tenant leaves. Compensation is based on the rent reported to the tax office for the period of time that elapses until the damages are restored or until rent is paid again.

We settle claims faster than anyone else

We know that the one thing you need is fast compensation.

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Frequently asked questions

How is ‘building’ defined?

By ‘building’ we mean the construction and its facilities, but only those which lose their value if they are separated from the building (central heating, doors, windows, fitted carpeting, hydraulic/electrical installations, built-in wardrobes, false ceilings, wallpaper).

In the case of an apartment in a block of apartments, common and communal spaces and building facilities are included (e.g. boiler rooms, lifts, etc.) The amount corresponding to the portion attributable to the owner of the insured apartment is calculated for compensation purposes.

The following are also included: garage, storage rooms, fencing, yard fencing, swimming pools, underground tanks, objects built into the exterior of the building (e.g. antennae, canopies, solar panels) and, more generally, permanent and legal attachments and home appliances.

How are ‘contents’ defined?

Furniture, utensils, electrical appliances, clothes… In other words, all moveable items of equipment for domestic use which are found in the residence’s covered area, in common and communal spaces and in store rooms belonging to the building.

Contents also includes personal objects belonging to the owner, his/her family and domestic staff as well as to fixed objects which are attached to the building and can be removed and installed elsewhere without a decrease in their value. (e.g. air-conditioning units, spotlights, lamps, built-in electrical appliances etc.).

Valuable objects are excluded from the category of ‘contents’.

Which objects are considered valuable?

The following are considered to be valuable objects: items made of porcelain, glass, gold, silver or other precious metals, works of art, sculptures, musical instruments, scientific tools, fur, stamp collections, metal or coin collections, precious stones, pearls, jewelry, pictures, iconography, watches, guns, heirlooms, collector’s items, objects of historical or sentimental value, manuscripts, rare books, objects of subjective or other special value.

Soon we will announce a new program for the cover of objects of value. Keep that in mind!

Which spaces are considered auxiliary spaces?

Garages, store rooms, fencing, yard fencing, swimming pools and, more generally, permanent and legal attachments and home appliances.

How do you calculate the amount to be paid in the event of a claim?

We will cover the replacement value of the building. Meaning? We will cover the cost of rebuilding an identical building at the exact same location.

Replacement value is affected by the material used for the construction of the building. For a home in Cyprus, the average value is €1,000 per square meter.

Replacement value may differ from market value.

For contents, we will pay the cost of replacing each item separately with a new item of the same quality and usage up to the limit stated in the Terms & Conditions of Insurance.

Need help? We certainly have our ways!

FAQ